---
title: "Cookie Policy and Preferences | HELIONEON"
description: "Information on the cookies used by HELIONEON. Types of cookies, purposes, retention periods and how to manage your preferences."
url: https://helioneon.com/en/cookie-policy/
---

# Cookie Policy

Last updated: 30 March 2026

## 1. What is a cookie?

A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit our website helioneon.com. Cookies allow the site to remember your actions and preferences (language, display size, etc.) for a set period, so that you do not have to re-enter them each time you visit the site or move from one page to another.

## 2. Data controller

**NEXUS SYNERGY - FZCO**Licence No. 49338, Dubai Silicon Oasis, IFZA Business Park, Building A2United Arab EmiratesEmail: hello@helioneon.com

## 3. Types of cookies used

**3.1 Strictly necessary cookies**

These cookies are essential to the operation of the site. They allow you to use the main features of the site (for example, access to your basket or your customer account). Without these cookies, you would not be able to use the site normally. These cookies do not collect any information for marketing purposes.

**3.2 Performance and analytics cookies**

These cookies allow us to measure our site's audience, identify the most visited pages and understand how visitors navigate the site. All information collected by these cookies is aggregated and anonymised.

**3.3 Marketing and advertising cookies**

These cookies are used to deliver relevant advertising based on your interests. They also help to limit the number of times you see an advert and to measure the effectiveness of our advertising campaigns.

**3.4 Functionality cookies**

These cookies help to improve and personalise the site's features. They may be set by us or by third-party providers whose services are integrated into our pages.

## 4. Managing your preferences

**4.1 Consent banner**

On your first visit to helioneon.com, a consent banner allows you to accept or refuse the placing of non-essential cookies. You can change your choices at any time by clicking the "Manage my cookies" link in the site footer.

**4.2 Your browser settings**

You can also configure your browser to accept, refuse or delete cookies:

- **Google Chrome:** Settings → Privacy and security → Cookies and other site data
- **Mozilla Firefox:** Settings → Privacy & Security → Cookies and Site Data
- **Safari:** Preferences → Privacy → Cookies and website data
- **Microsoft Edge:** Settings → Cookies and site permissions
Please note: disabling certain cookies may affect your browsing experience and limit access to some features of the site.

**4.3 Opt-out platforms**

You can also manage your targeted advertising preferences via:

- **Google:** [adssettings.google.com](https://adssettings.google.com)
- **Meta (Facebook):** [facebook.com/ads/preferences](https://www.facebook.com/ads/preferences)
- **Your Online Choices (Europe):** [youronlinechoices.eu](https://www.youronlinechoices.eu)

## 5. Retention period

In accordance with the applicable regulations, cookies have a maximum lifespan of 13 months after being placed on your device. Once this period expires, your consent will be required again.

Information collected via cookies is retained for a maximum period of 25 months.

## 6. Data transfers

Some third-party cookies (Google, Meta) may lead to a transfer of your data outside the European Union, in particular to the United States. These transfers are governed by the Standard Contractual Clauses (SCCs) approved by the European Commission and/or the EU-U.S. Data Privacy Framework, ensuring an adequate level of protection for your data.

## 7. Legal basis

The placing of strictly necessary cookies is based on our legitimate interest in ensuring the proper functioning of the site (Article 6.1.f of the GDPR). For all other cookies, placement is based on your consent (Article 6.1.a of the GDPR), which you can withdraw at any time.

## 8. Your rights

In accordance with the GDPR, you have the following rights regarding the data collected via cookies:

- Right of access to your personal data
- Right to rectification of your data
- Right to erasure of your data
- Right to restriction of processing
- Right to portability of your data
- Right to object to processing
- Right to withdraw your consent at any time
To exercise these rights, contact us at: hello@helioneon.com

You also have the right to lodge a complaint with the data protection authority of your country of residence.

## 9. Changes

We reserve the right to amend this cookie policy at any time. Any change will be published on this page with an updated revision date. We encourage you to review this page regularly.

## 10. Contact

For any question relating to our use of cookies, you can contact us:

- **Email:** hello@helioneon.com
- **Address:** NEXUS SYNERGY - FZCO, IFZA Business Park, Building A2, Dubai Silicon Oasis, United Arab Emirates